Support
Support and recovery
Use the narrowest path that matches the problem so support stays fast and low-friction.
Product questions
Use the public repo discussions and documentation surfaces when the question is about fit, rules, or workflow. That keeps answers visible and reusable.
Bugs and reproducible issues
Use the public repo issue tracker when you can provide a minimal reproduction, relevant files, and the scan output that demonstrates the problem.
License, reissue, and refund help
Use the purchase/support path tied to the checkout email or payment reference when the issue is commercial rather than product-behavioral.