Refunds
Refund policy
The refund path should be easy to understand before checkout.
When to ask for a refund
If Pro does not work as described for the supported activation flow and support cannot resolve the issue, use the refund path.
What to include
Provide the payment reference or checkout email, the activation path you tried, and the issue you hit so the request can be evaluated quickly.
Why this page exists
Public refund terms are part of trust for a self-serve security tool. People should not have to guess what happens after payment.